Assistant Team Leader Job Description

Compensation:

-$18 per hour

-Paid Drive Time

-Mileage Reimbursement (0.67 cents per mile) for personal vehicle use

-Paid time off after 120 days

Schedule: 5pm-10pm or job complete

25-30 hrs per week potential for more

This position will require the candidate to start in office in Greenville, MI depending on schedule.

Bluebird Cleaning Assistant Team Leader

Seeking a versatile, professional individual with great communication skills, strong problem-solving ability, initiative, and flexible schedule availability for a remote part-time position. 

Bluebird Cleaning seeks to be a company that is: 

Appreciated by our Team Members

As an Assistant Team Leader, you would be responsible for supporting our operations team and supporting team members in the execution of their duties. These tasks include: 

• Ensure that supply delivery and quality control are being completed in a timely manner

• Collaborate with the operations team in relaying performance feedback to team members

• Develop positive working relationships with the operations team and team members

Respected by our Clients

As an Assistant Team Leader, it would be your responsibility to develop and maintain a positive relationship with all the clients located in your region. This is done through: 

• Serving with an above and beyond mentality while you are conducting operations in client accounts

• Making sure the operations team is notified any time client-provided supplies are needed

• Conducting yourself in a manner that represents Bluebird Cleaning as a professional and trustworthy organization while you are present on client premises 

Remembered by our Community

At Bluebird Cleaning, we consider our community to be everyone who our company interacts with, from our team members and leadership, to our clients, to the local community. As an Assistant Team Leader, you would be expected to: 

• Complete with excellence each scheduled shift on the day when it is scheduled

• Participate in volunteer and training opportunities organized by the company

• Conduct yourself in a way that represents the company in a professional and positive light

About Bluebird Cleaning

Bluebird Cleaning was founded by Jacki and Adam Duram in June 2022. Bluebird Cleaning provides cleaning and janitorial services for homes and commercial spaces in Kent, Montcalm and Ionia Counties in Michigan. We are locally owned and operated and based out of Greenville, MI. 

Bluebird cleaning has grown rapidly and we attribute our success to a strong desire for client satisfaction and creating a workplace that fosters growth and a job for our employees that accommodates them and their lives. We operate on four simple core values. Honesty, Integrity, Compassion and Giving. Honesty is essential to client and employee communications. Honest and open communication allows us to better understand each other's needs, wants and desires to foster healthy client and employee relationships. Integrity speaks to how we service our clients and treat our employees. We follow through on our promises to our clients and employees. Compassion is what we have for our employees and clients. We show our employees compassion in the workplace by offering a flexible and rewarding position that accommodates their lives. Giving is what we strive to do. We try and give back to our community through sponsorships and donating our time and services to people and organizations in need.

Assistant Team Leader Role and Responsibilities

Assistant Team Leaders are ultimately responsible for the following:

• Maintaining and investing in operational team relations and communication

• Maintaining and investing in team member relations and communication

• Training and developing new and existing team members

• Reviewing team members’ performance on a consistent basis

• Completing regularly scheduled and consistent quality control visits

• Maintaining account cleaning standards and cleaning supply levels

• Monitoring client-provided supply levels

• Starting and onboarding new client accounts

• Filling sub shifts and vacant shifts

• Managing account keys and other assigned account assets

• Delivering emergency supplies and replacing broken cleaning instruments in a timely manner

Tasks Assistant Team Leaders are expected to fulfill on a per shift basis:

• Review and fill outstanding supply requests

• Maintaining swift communication with, management, and team members

• Complete quality control check-ins and corresponding inspection reports

• Complete any assigned sub shifts and/or open shifts and/or call out shifts

• Report exchanges of company keys and other company assets

Daily Schedule Requirements:

• Respond to any communication from Bluebird leadership within a thirty-minute window

• Quality control inspection reports are to be completed and submitted same day following the applicable shift

• All trainings, quality control visits, supply deliveries, and all other visits to accounts must be completed and QC forms filled out.

• Must accurately sign into and out of Service Autopilot for all assigned responsibilities