Become A Champion Of Clean
Our team is constantly on the lookout to hire new talent. We offer eager applicants part time or full time jobs. Apply Now!
Moreno's Core Values
- 'Do the right thing'
- Family first
- Accountability: for not only yourself but the entire team
- Golden Rule: treat others the way you want to be treated
- Commitment
- Empower our front-line workers
- Under promise, over deliver
- 'If it is not illegal, immoral or unsafe, we will do it'
Moreno & Associates, Inc. is proud to offer employees safety guidance and training.
Additionally, you have access to supervisors & management 24 hours a day to ensure that you will be able to perform your work in an environment that is safe and healthy.
Benefits
Competitive Pay
Where your skills and contributions are valued
Career Advancement
Investing in your future
Medical
Investing in your well-being
401K & Profit Sharing
Growing your nest egg for a brighter future
Training
Unleashing your potential
Career Opportunities
Night Janitor
Night Supervisor
Job description:
The Night Supervisor plays a crucial role in upholding Moreno & Associates' stringent quality standards while overseeing night operations.
With a focus on efficiency, this position assists in administrating our Operations and Safety programs, facilitating top-notch janitorial and facility services across single or multiple sites.
Responsibilities of the Night Supervisor include:
- Conducting nightly rounds to ensure compliance with quality standards,
- Promptly addressing service requests, and
- Fostering a culture of safety and promptness among team members.
The Night Supervisor will also maintain adequate staffing levels, supplies, and supervision while ensuring that the staff maintains a professional demeanor and appearance.
However, the Night Supervisor's impact extends beyond operational efficiency.
Building and nurturing productive relationships with night staff, Operations Managers, and Supervisors is vital to providing experienced guidance and delivering exceptional service to all our valued accounts.
About Us
Moreno & Associates is a leading company that provides Janitorial, Painting and Specialty Coatings, Handyman, Graffiti Abatement, Floor Cleaning, Pressure Washing, Window Cleaning, Construction Cleaning, Cleanroom Maintenance, and Facility Walkthrough Services.
As a family-owned and operated commercial building maintenance company, our mission is to deliver unparalleled service to our clients while steadfastly adhering to our core values. These values define who we are and how we operate:
- Integrity: We are unwavering in our commitment to doing what is right, even when no one is watching.
- Family First: We prioritize the well-being and happiness of our employees, treating them as an extension of our family.
- Accountability: We hold ourselves accountable for our actions and decisions, continuously seeking improvement and growth.
- Mental Health Matters: We recognize the importance of mental health and provide support to ensure the well-being of our team members.
- Empowerment: We empower our front-line employees, recognizing their contributions as the backbone of our success.
- Exceeding Expectations: We consistently aim to under-promise and over-deliver, going the extra mile to surpass client expectations.
With over three decades of experience, we have honed our expertise to meet and consistently exceed our clients' expectations. Our unwavering commitment to quality, reliability and an in-depth understanding of our clients' unique needs drives our daily operations.
Essential Duties and Responsibilities:
As a Night Supervisor at Moreno & Associates, you will oversee the night operation of our facilities. Your responsibilities will include:
- Provide superior Client customer service and satisfaction.
- Work closely with the Operations Manager and other Supervisors on all operational activity related to one or multiple sites.
- Ensures that the staff complies with the contract and meets the scope of work for each site.
- Review daily service requests with the Operations Manager. Follow up promptly with all customer requests and ensure completion of the daily work orders assigned to the route supervisors/leads.
- Conduct monthly safety meetings and operational training as provided for the custodial staff.
- Schedule and assist with safety inspections.
- Communicate regularly with upper management regarding day and night operations.
- Conduct site tours with the Operations Manager and other Supervisors.
- Attend operational meetings as required.
- Supervise and administer equipment inventory list and maintain equipment upkeep.
- Work closely with the Operations Manager and partner with HR to ensure that qualified talent is hired and open positions/shifts are filled.
- Assist, as needed, with billable or non-billable product ordering.
- Perform all duties necessary to complete unique jobs or utility work requested by accounts.
- Conduct and document all on-the-job employee training.
- Communicate and partner with HR in addressing worker's comp information.
- Ensure compliance with guidelines for quality service rendered by service workers. Coach and document all employee-related issues for processing working with the HR department.
- Complete work promptly, accurately, and thoroughly with attention to detail.
- Other related duties as assigned by the direct supervisor.
Qualifications:
To excel in this role, you should possess the following qualifications:
- Possess exceptional customer service skills.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Must be 18 years of age.
- Work well as a team and individually.
- Excellent written and editing skills.
- Communicates verbally in a practical, clear, and concise manner.
- Bilingual (English and Spanish).
- Computer skills (MS Word, MS Excel, MS PowerPoint, MS Outlook).
- Clean driving record and Driver's License.
- Ability to multitask and adjust to changing schedules and priorities, maintain organization in a changing environment, and maintain a flexible attitude and approach toward assignments.
Job Requirements:
The job requirements of this role include:
- 2-3 years of relevant work experience.
- Bilingual, Spanish/English, both verbal and written.
- Ability to lift and move up to 25 lbs.
- Must be flexible with schedule when needed.
- Attendance and punctuality are necessary in this position as it requires face-to-face interaction.
- Able to meet the role's physical requirements and essential functions, with or without an accommodation, for example, frequent standing and walking, stooping, bending, kneeling, carrying, or pushing objects, and occasional reaching with hands and arms.
PLEASE NOTE: Due to the cyclical nature of the industry, team members are required to work varying shifts and schedules, including nights, weekends, and holidays, which reflect the Company's operating requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Changes may be made with or without prior notice. All employment decisions at Moreno & Associates, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Moreno & Associates, Inc. will not tolerate discrimination or harassment based on these characteristics.
Moreno & Associates is an equal-opportunity employer and prohibits discrimination.
Facility Technician
Account Manager
A Field Customer Service Representative at
Moreno & Associates is a
professional who works directly with customers or clients outside of a
company's physical office. This role involves providing various customer
service-related tasks and support while interacting with customers in different
settings, such as their businesses, or other remote locations. Field Customer
Service Key responsibilities of a Field Customer Service Representative may
include:
1. **Customer
Interaction:** Engaging with customers face-to-face or via phone, email, or
other communication channels to address their inquiries, concerns, or service
requests.
2. **Problem
Solving:** Resolving customer issues or complaints by identifying problems,
investigating root causes, and finding appropriate solutions or
recommendations.
3. **Product/Service
Demonstrations:** Demonstrating how to use a product or service, especially
if it's complex or requires hands-on guidance.
4.
**Technical Support:** Providing technical assistance or troubleshooting
for products or services, which may involve equipment installation, repairs, or
maintenance.
5. **Sales
and Upselling:** Identifying opportunities to promote additional products
or services to customers based on their needs or interests.
6. **Documentation:**
Maintaining accurate records of customer interactions, service requests, and
solutions provided. This may involve using customer relationship management
(CRM) software.
7. **Product
Knowledge:** Staying up-to-date with the company's products or services and
being able to educate customers about their features and benefits.
8. **Training:**
Conducting training sessions or workshops for customers to help them get
the most out of their purchases.
9. **Feedback Collection:** Gathering feedback from customers about their experiences with the company's products or services and conveying this feedback to the relevant departments for improvement.
10. **Safety Compliance:** Ensuring that all field service activities adhere to safety guidelines and regulations, especially if the role involves working with potentially hazardous equipment or substances.
11. **Travel:**
Field Customer Service Representatives may need to travel frequently to visit
customers at various locations.
This role requires strong communication and
interpersonal skills, problem-solving abilities, technical knowledge, and the
ability to work independently while representing the company positively.
Field Customer Service Representatives play a
critical role in building and maintaining customer relationships and ensuring
customer satisfaction with Moreno & Associates products or services.
Painter
Key Responsibilities:
- Prepare surfaces for painting by cleaning, sanding, and filling holes or cracks.
- Apply paint or other finishes using brushes, rollers, or spray equipment.
- Select appropriate paints and materials based on project requirements.
- Ensure smooth and even paint applications with attention to detail.
- Maintain a clean and organized work area.
- Communicate effectively with team members and clients.
Qualifications:
- Proven experience as a painter.
- Knowledge of painting techniques and tools.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication skills.
- Valid driver's license (if required).
- Safety-conscious mindset.
Retirement savings plan.
- Ongoing training and development.
- Positive and supportive work environment.
AR Specialist
AR Specialist/Receptionist
Who we are
Moreno & Associates, Inc. is a family owned and operated business founded in Silicon Valley in 1993. We are the leading company that provides Janitorial, Painting and Specialty Coatings, Handyman, Graffiti Abatement, Floor Cleaning, Pressure Washing, Window Cleaning, Construction Cleaning, Cleanroom Maintenance, and Facility Walkthrough Services.
Full job description
The Bilingual AR/Receptionist position is accountable for the entire life cycle of account receivable and cash application. Additionally In this role, you will answer and redirect phone calls when necessary, greet visitors at the office when they arrive and take accurate messages.
General Responsibilities
Maintain confidentiality of financial information.
Assist with financial reporting and analysis as needed.
Contribute to process improvements and efficiency initiatives within the finance department.
Collaborate with other departments to ensure smooth flow of financial transactions.
Stay updated on relevant accounting regulations and best practices.
Essential Duties & Responsibilities
The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.
Generate and send invoices to customers in a timely manner.
Monitor accounts receivable aging and follow up on overdue payments.
Process incoming payments received via checks, credit cards, or electronic transfers.
Reconcile customer accounts and resolve any billing discrepancies or disputes.
Work with the internal team to get the work tickets billed on time.
Assist with month-end closing activities related to accounts receivable.
Answer the phone calls and redirect the calls.
Attend the office visitors.
Qualifications
Education
Associates Degree/ Bachelor's degree in Accounting, Finance or any Business related field preferred.
Experience
2+ years of experience in accounts receivable roles.
Proficiency in Microsoft Office Suite and the ability to learn Company specific systems.
Skills
Proficiency in English and Spanish
Excellent attention to detail and organizational skills.
Effective communication and interpersonal abilities.
Ability to work independently and collaboratively in a fast-paced environment
Moreno's Core Values
- 'Do the right thing'
- Family first
- Accountability: for not only yourself but the entire team
- Golden Rule: treat others the way you want to be treated
- Commitment
- Empower our front-line workers
- Under promise, over deliver
- 'If it is not illegal, immoral or unsafe, we will do it'
Moreno & Associates, Inc. is proud to offer employees safety guidance and training.
Additionally, you have access to supervisors & management 24 hours a day to ensure that you will be able to perform your work in an environment that is safe and healthy.