This position is to support the operations department with janitorial functions. To ensure the successful and timely completion of cleaning buildings and to maintain an attractive, sanitary and safe environment. The ideal candidate will demonstrate cleanliness with a focus on detail.

This position is to support the operations department with functions related to floor/carpet care, cleaning, and maintenance. To ensure the successful and timely completion of cleaning buildings and to maintain an attractive, sanitary and safe environment. The ideal candidate will demonstrate cleanliness with a focus on detail.

A Field Customer Service Representative at Moreno & Associates  is a professional who works directly with customers or clients outside of a company's physical office. This role involves providing various customer service-related tasks and support while interacting with customers in different settings, such as their businesses, or other remote locations. Field Customer Service Key responsibilities of a Field Customer Service Representative may include:

 

1. **Customer Interaction:** Engaging with customers face-to-face or via phone, email, or other communication channels to address their inquiries, concerns, or service requests.

 

2. **Problem Solving:** Resolving customer issues or complaints by identifying problems, investigating root causes, and finding appropriate solutions or recommendations.

 

3. **Product/Service Demonstrations:** Demonstrating how to use a product or service, especially if it's complex or requires hands-on guidance.

 

4. **Technical Support:** Providing technical assistance or troubleshooting for products or services, which may involve equipment installation, repairs, or maintenance.

 

5. **Sales and Upselling:** Identifying opportunities to promote additional products or services to customers based on their needs or interests.

 

6. **Documentation:** Maintaining accurate records of customer interactions, service requests, and solutions provided. This may involve using customer relationship management (CRM) software.

 

7. **Product Knowledge:** Staying up-to-date with the company's products or services and being able to educate customers about their features and benefits.

 

8. **Training:** Conducting training sessions or workshops for customers to help them get the most out of their purchases.

 

9. **Feedback Collection:** Gathering feedback from customers about their experiences with the company's products or services and conveying this feedback to the relevant departments for improvement. 

 

10. **Safety Compliance:** Ensuring that all field service activities adhere to safety guidelines and regulations, especially if the role involves working with potentially hazardous equipment or substances.

 

11. **Travel:** Field Customer Service Representatives may need to travel frequently to visit customers at various locations.

 

This role requires strong communication and interpersonal skills, problem-solving abilities, technical knowledge, and the ability to work independently while representing the company positively.

 

Field Customer Service Representatives play a critical role in building and maintaining customer relationships and ensuring customer satisfaction with Moreno & Associates products or services.

 

 

Role: Painter

Job Type: Full-time

Pay: $24.00 – $30.00

Schedule: 8 Hours, Monday – Friday

About Moreno:

Moreno & Associates, Inc. is a family owned and operated commercial building maintenance contractor founded in Silicon Valley in 1993. We are a leading building maintenance company that provides various facility services including but not limited to: Janitorial, Painting and Specialty Coatings, Handyman, Graffiti Abatement, Floor Cleaning, Pressure Washing, Window Cleaning, Construction Cleaning, and Cleanroom Maintenance.

https://morenoclean.com/moreno-mission/ 

Job Description:

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Prepare surfaces for painting by cleaning, sanding, and filling holes or cracks.

• Apply paint or other finishes using brushes, rollers, or spray equipment.

• Select appropriate paints and materials based on project requirements.

• Ensure smooth and even paint applications with attention to detail.

• Maintain a clean and organized work area.

• Communicate effectively with team members and clients.

Qualifications:

Experience

• Proven experience as a painter.

• Knowledge of painting techniques and tools.

• Valid driver's license (if required).

Skills:

• Strong attention to detail.

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Safety-conscious mindset.