This position is to support the operations department with janitorial functions. To ensure the successful and timely completion of cleaning buildings and to maintain an attractive, sanitary and safe environment. The ideal candidate will demonstrate cleanliness with a focus on detail.

This position is to support the operations department with janitorial functions. To ensure the successful and timely completion of cleaning buildings and to maintain an attractive, sanitary and safe environment. The ideal candidate will demonstrate cleanliness with a focus on detail.

Role: Night Supervisor

Job Type: Full-time

Pay: $66,560 - $69,000

Schedule: 8 Hours, Monday – Friday

About Moreno:

Moreno & Associates, Inc. is a family-owned and operated commercial building maintenance contractor founded in Silicon Valley in 1993. We are a leading building maintenance company that provides various facility services including but not limited to: Janitorial, Painting and Specialty Coatings, Handyman, Graffiti Abatement, Floor Cleaning, Pressure Washing, Window Cleaning, Construction Cleaning, and Cleanroom Maintenance.

https://morenoclean.com/moreno-mission/ 

Job Description:

The Night Supervisor at Moreno & Associates plays a crucial role in upholding our stringent quality standards while overseeing night operations. This position focuses on efficiency, assisting in the administration of our Operations and Safety programs, and ensuring top-notch janitorial and facility services across single or multiple sites.

The list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Conduct nightly rounds to ensure compliance with quality standards.

• Address service requests promptly.

• Foster a culture of safety and promptness among team members.

• Provide superior client customer service and satisfaction.

• Collaborate with the Operations Manager and other Supervisors on all operational activities.

• Ensure staff compliance with contracts and scope of work for each site.

• Review and follow up on daily service requests with the Operations Manager.

• Conduct monthly safety meetings and operational training for custodial staff.

• Schedule and assist with safety inspections.

• Communicate regularly with upper management regarding operations.

• Conduct site tours with the Operations Manager and other Supervisors.

• Attend operational meetings as required.

• Supervise and maintain equipment inventory and upkeep.

• Partner with HR to ensure qualified talent is hired and positions are filled.

• Assist with product ordering as needed.

• Perform duties necessary for unique jobs or utility work requested by accounts.

• Conduct and document on-the-job employee training.

• Communicate and partner with HR on workers' compensation matters.

• Ensure compliance with quality service guidelines and coach staff on issues.

• Complete work promptly, accurately, and thoroughly with attention to detail.

• Other related duties as assigned.

Qualifications:

Experience:

• 2-3 years of relevant work experience.

• Must be 18 years of age.

• Bilingual (English and Spanish) preferred.

• Clean driving record and valid Driver's License.

• Proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook.

• Ability to lift and move up to 25 lbs.

Skills:

• Exceptional customer service skills.

• Exhibit initiative, responsibility, flexibility, and leadership.

• Ability to work well both in a team and individually.

• Excellent written and verbal communication skills.

• Ability to multitask, adjust to changing schedules and priorities, and maintain organization.

• Flexibility with schedule when needed.

• Attendance and punctuality are necessary for face-to-face interaction.

• Able to meet the role's physical requirements, including frequent standing, walking, stooping, bending, kneeling, carrying, or pushing objects, and occasional reaching with hands and arms.

PLEASE NOTE: Due to the cyclical nature of the industry, team members are required to work varying shifts and schedules, including nights, weekends, and holidays, which reflect the Company's operating requirements. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. 

Changes may be made with or without prior notice. All employment decisions at Moreno & Associates, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Moreno & Associates, Inc. will not tolerate discrimination or harassment based on these characteristics. 

Moreno & Associates is an equal-opportunity employer and prohibits discrimination.

A Field Customer Service Representative at Moreno & Associates  is a professional who works directly with customers or clients outside of a company's physical office. This role involves providing various customer service-related tasks and support while interacting with customers in different settings, such as their businesses, or other remote locations. Field Customer Service Key responsibilities of a Field Customer Service Representative may include:

 

1. **Customer Interaction:** Engaging with customers face-to-face or via phone, email, or other communication channels to address their inquiries, concerns, or service requests.

 

2. **Problem Solving:** Resolving customer issues or complaints by identifying problems, investigating root causes, and finding appropriate solutions or recommendations.

 

3. **Product/Service Demonstrations:** Demonstrating how to use a product or service, especially if it's complex or requires hands-on guidance.

 

4. **Technical Support:** Providing technical assistance or troubleshooting for products or services, which may involve equipment installation, repairs, or maintenance.

 

5. **Sales and Upselling:** Identifying opportunities to promote additional products or services to customers based on their needs or interests.

 

6. **Documentation:** Maintaining accurate records of customer interactions, service requests, and solutions provided. This may involve using customer relationship management (CRM) software.

 

7. **Product Knowledge:** Staying up-to-date with the company's products or services and being able to educate customers about their features and benefits.

 

8. **Training:** Conducting training sessions or workshops for customers to help them get the most out of their purchases.

 

9. **Feedback Collection:** Gathering feedback from customers about their experiences with the company's products or services and conveying this feedback to the relevant departments for improvement. 

 

10. **Safety Compliance:** Ensuring that all field service activities adhere to safety guidelines and regulations, especially if the role involves working with potentially hazardous equipment or substances.

 

11. **Travel:** Field Customer Service Representatives may need to travel frequently to visit customers at various locations.

 

This role requires strong communication and interpersonal skills, problem-solving abilities, technical knowledge, and the ability to work independently while representing the company positively.

 

Field Customer Service Representatives play a critical role in building and maintaining customer relationships and ensuring customer satisfaction with Moreno & Associates products or services.

 

 

Role: Painter

Job Type: Full-time

Pay: $24.00 – $30.00

Schedule: 8 Hours, Monday – Friday

About Moreno:

Moreno & Associates, Inc. is a family owned and operated commercial building maintenance contractor founded in Silicon Valley in 1993. We are a leading building maintenance company that provides various facility services including but not limited to: Janitorial, Painting and Specialty Coatings, Handyman, Graffiti Abatement, Floor Cleaning, Pressure Washing, Window Cleaning, Construction Cleaning, and Cleanroom Maintenance.

https://morenoclean.com/moreno-mission/ 

Job Description:

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Prepare surfaces for painting by cleaning, sanding, and filling holes or cracks.

• Apply paint or other finishes using brushes, rollers, or spray equipment.

• Select appropriate paints and materials based on project requirements.

• Ensure smooth and even paint applications with attention to detail.

• Maintain a clean and organized work area.

• Communicate effectively with team members and clients.

Qualifications:

Experience

• Proven experience as a painter.

• Knowledge of painting techniques and tools.

• Valid driver's license (if required).

Skills:

• Strong attention to detail.

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Safety-conscious mindset.